Terms & Conditions

Last updated: March 2025

Please read these terms carefully before placing an order or using our website. By accessing mamateetastykitchen.co.uk or placing an order, you agree to these terms.

1. About Us

mamateetastykitchen is a food business based in Coventry, West Midlands, UK. We offer authentic Nigerian cuisine for pickup, delivery, and catering.

2. Ordering

  • All orders are subject to availability and acceptance.
  • We reserve the right to cancel orders if items are unavailable or if there is an error in pricing.
  • A minimum order value may apply for delivery orders.
  • You will receive an order confirmation by email once your order is accepted.

3. Pricing & Payment

  • All prices are in British Pounds (£) and include any applicable taxes.
  • Payments are processed securely via Stripe. We do not store your payment card details.
  • Prices are subject to change without notice, but changes will not affect confirmed orders.

4. Pickup & Delivery

  • Pickup orders must be collected at the agreed time and address.
  • Delivery times are estimates and may vary due to demand, traffic, or other factors.
  • We are not liable for delays outside our reasonable control.

5. Food Allergies & Dietary Requirements

Our food is prepared in a kitchen where allergens including nuts, gluten, dairy, and shellfish may be present. Please contact us before ordering if you have any dietary restrictions or severe allergies. We cannot guarantee that our food is free from any allergen.

6. Cancellations & Refunds

Please see our Refund & Returns Policy for full details on cancellations and refunds.

7. Intellectual Property

All content on this website — including text, images, logos, and branding — is owned by mamateetastykitchen and may not be reproduced without prior written permission.

8. Limitation of Liability

To the maximum extent permitted by law, mamateetastykitchen shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or services.

9. Governing Law

These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to These Terms

We may update these terms at any time. Continued use of our website after changes constitutes acceptance of the revised terms.

11. Contact

For any questions about these terms, contact us at hello@mamateetastykitchen.co.uk.